Support

Questions about the Yachtara app, your account, or something that isn't working? This is the right place. Write to support@yachtara.com and a person will pick it up.

Getting started

The Yachtara app lives at app.yachtara.ai. After signing in you can set up your vessel, invite crew, and start using weather and route planning, maintenance, and anchor watch. If something in the app is unclear, tell us where you got stuck, that feedback shapes what we improve next.

Account access

• Can't sign in?Check the email address you registered with, then use the app's password reset. Still stuck: email us from the address on the account.
• Account changes or deletion: deletion and privacy requests are handled per our privacy policy.

What to expect

• Email is our primary support channel: support@yachtara.com.
• We are a small team; we read everything and aim to respond within two business days.
• For safety-relevant reports (for example anchor-watch behavior), include your device type and app version, those get priority.